Refund Policy
Last updated: 2026-04-12
1. Subscription plans
Subscription plans can be canceled at any time. Cancellation stops future renewals. Charges already paid for the current billing period are generally non-refundable unless required by applicable law.
2. One-time credit packs
Credit pack purchases are generally non-refundable after credits are consumed. If no credits are used, you may request a refund within 7 days of purchase.
3. Duplicate or technical charges
If you were charged more than once for the same order or experienced a billing error, contact us within 14 days. Verified duplicate or erroneous charges will be refunded.
4. How to request a refund
Email support@portfolioreport.top with your order reference, purchase date, and reason for the request. We typically respond within 3 business days.
5. Related policies
This policy should be read together with our Terms of Service and Privacy Notice.